OSF Resources for Employees

OSF Resources for Employees


The OSF Healthcare offers many resources to help you get the most out of your workday. Resources are available for both employees and supervisors. Read on to learn more about the resources available to you.

Table of Contents:

What is OSF Healthcare?

OSF HealthCare is an integrated health system that is owned and operated by the Sisters of the Third Order of St. Francis, Peoria, Illinois. It is the only healthcare system in Central Illinois offering a continuum of services from inpatient care to outpatient medical and surgical services, home health services, hospice and palliative care, community outreach programs, and more.

OSF HealthCare has more than 24,000 mission partners in 147 locations, including 15 hospitals with 2,097 licensed beds and two nursing schools in Illinois and Michigan. The OSF HealthCare network of doctors has more than 1,500 specialized and advanced practice providers, part of the OSF Medical Group.


The mission of OSF HealthCare is to provide excellent, compassionate care, which facilitates an environment of healing for patients, families, and medical staff. They strive to fulfill this mission with the following principles of ethics.

  • Intention: To be a Catholic health care system that honors the diversity of the communities they serve and respects all people's dignity. To build trust, support, and collaboration within their network, our communities, and society as a whole.
  • Integrity: To be committed to integrity and accountability in all that they do. They will treat patients with respect and dignity and staff with loyalty, fairness, and honesty.
  • Passion: To be committed to sharing God’s love with all our stakeholders, including their volunteers, donors, and donors' family members.
  • Compassion: To be compassionate in all that they do. They will treat every individual with respect and dignity, listen willingly to their concerns, and have the heart to serve.

OSF HealthCare is the only health care organization in western Illinois that The Joint Commission has fully accredited. They hold accreditation for each of their hospitals and other clinical operations and safety and quality improvement operations.

Resources for Employees

Employees play a vital role as the first point of contact for any patient who enters the hospital doors. By becoming a partner, you can increase your knowledge to provide excellent care and service to all patients. OSF Healthcare offers several resources for this purpose.


  1. One OSF Portal: If you would like to participate and make connections with your colleagues, this is the place to do it. This portal allows employees to stay connected and find the information they need about OSF HealthCare. In addition, employees can also access a collaborative networking application to help advance their careers.
  2. OSF IT Service Center (Self-Service Portal): OSF IT Services provides a wide range of technology solutions to help OSF HealthCare reach its strategic goals. OSF IT Services offers the OSF IT Help Desk, online ticketing, corporate video conferencing, e-mail, and web hosting services. OSF HealthCare is the only health system in Central Illinois to offer a fully integrated Electronic Health Record (EHR). Employees can also utilize their Employee Go-Live portal to access the OSF HealthCare network and access the system for patient loyalty tools, insurance billing, scheduling, and more.
  3. API: The Application Program Interface (API) allows the hospital systems to share information with outside vendors. It is a set of rules and standards that describes how software components should interact. It allows different software programs to talk to each other, exchange data, and act in concert. OSF uses this page to announce any changes or updates regarding the API requests or changes.
  4. Brightree: OSF HealthCare uses Brightree to manage the internal business data between different departments in and out of the hospital. Brightree is a technology platform that stores this data and provides valuable tools to use it. Employees can utilize the Brightree system to monitor and review their demographic and financial information.
  5. Chrome River: This online tool is used to monitor the performance of OSF HealthCare facilities. It provides tools to view financial, operational and personnel data. In addition, it allows hospital administrators to view all incoming data, verify that current policies are being followed, and confirm that specific staff complies with their contracts.
  6. Citrix: Citrix is a technology solution that allows for the mobility and flexibility of business data. Citrix is used to manage the company's e-mail system. It also facilitates remote access to corporate services and applications, providing employees with any time, anywhere access to information. OSF healthcare, as a first-mover, is proud to be the first healthcare system in the U.S. to deploy this solution.
  7. Egencia: Egencia is a corporate travel program that manages business partner relationships, travel itineraries, and employee expenses. This program allows employers to increase employee productivity and reduce overall travel costs. In partnership with Egencia, OSF healthcare provides travel management advice to help employees plan for business trips.
  8. Integrity Line: Integrity Line is a phone service that allows customers to report concerns directly to the Office of the President. This service allows our customers to voice any concerns or ask questions about corporate policies, procedures, and other topics, without fear of reprisal. In partnership with Integrity Line, OSF healthcare provides employees with an opportunity to learn how this service works.
  9. Outlook & Skype: OSF healthcare partnered with Microsoft and uses Outlook and Skype to exchange business information. It helps create a sense of community throughout the organization. It allows employees to remain connected to each other not only at work but also outside the workplace.
  10. PolicyStat: OSF healthcare, partnered with PolicyStat, can manage employee health plan eligibility. The company uses this tool to take care of the administrative tasks related to benefits administration. PolicyStat helps OSF healthcare employees understand their health insurance coverage and plan for financial needs.
  11. Taleo: This tool helps OSF healthcare employees to understand their benefits coverage and plan for financial needs. It provides a clear breakdown of the plan, terms, and conditions and allows employees to see details about each benefit.
  12. UltiPro: UltiPro is an enterprise comprehensive Human Resources Information System (HRIS) that supports OSF healthcare employees. It helps to track employee data and increase overall productivity throughout the organization. In addition, the system provides companies with access to HR-related information, such as employee benefits and HR policies.

How do all these tools provided by OSF Healthcare benefit employees?

  1. Employees have access to quality health insurance that they can depend on.
  2. All employees are valued equally, which increases the level of engagement and productivity in the office.
  3. Remote access to corporate e-mail provides employees with ease of communication.
  4. The company expands its knowledge base with new technologies and best practices, improving overall business relationships with other organizations.
  5. Data and reports can be presented in a variety of formats to suit the needs of the organization.
  6. Programs such as Egencia and Brightree help employees plan for payday and retirement, which allows them to make informed decisions about their finances.
  7. Brightree also provides employers with valuable tools, such as financial reports and HR information, which helps them minimize overall business expenses while maximizing business opportunities.
  8. The company can enhance the safety and security of internal business systems with internal policies and procedures, which helps ensure that all employees are aware of the workplace's rules and regulations.
  9. With a unified EHR system, all employees have access to a wealth of information from different departments within the hospital.
  10. Citrix provides a flexible platform where business data can be accessed in various formats, allowing employees to work from anywhere without sacrificing quality or control.

What did OSF healthcare do for its employees during COVID-19?

OSF healthcare hosted a variety of events to help employees take care of their health. The company offered sports, wellness, food, and other valuable programs to improve their lifestyles.

Employees could get flu shots, dental checkups, blood pressure screenings, cancer screenings, food samples from the bariatric center, and mass bone scans, among other health-related activities.

Additionally, employees received educational opportunities to learn about the importance of proper health care. OSF healthcare provided its employees with company health insurance and travel insurance. The company also provides free health and wellness programs and events for employees and their families.

OSF Employee Benefits

OSF Healthcare has a proven track record of providing high-quality patient services and excellent benefits for its employees. OSF strives to improve people's lives as an organization, but it also helps your business by delivering cost-effective employee benefits. OSF healthcare offers the following benefits to its employees:

  1. Health insurance for full-time, part-time, and temporary employees - OSF provides employees with a comprehensive health insurance package, which helps employees receive the best in healthcare services by providing access to a network of doctors and hospitals. OSF healthcare provides health insurance for employees working more than 35 hours per week.
  2. Paid vacation - OSF offers paid vacation to its full-time or part-time employees. Employees get six weeks of paid vacation during the first six months of their employment at OSF. The company also offers an additional four weeks of paid vacation after six months of employment at OSF.
  3. Healthcare plans for spouses and children of employees - OSF healthcare, provides a variety of healthcare plan options that can be used to provide healthcare for employees and their family members.
  4. Employee stock purchase plan - OSF offers a stock purchase plan to its employees, which allows them to invest in the organization's success. OSF offers a discount to employees when they make a purchase using this plan.
  5. Employee retirement plan options - OSF healthcare provides its employees with retirement plan options based on their age for employees of all ages. The company offers retirement plan options for both full-time and part-time employees. In addition, OSF offers retirement plan options for employees with disabilities.
  6. Adoption assistance - OSF has a long history of helping children that need a second chance in life. The organization offers adoption assistance to eligible employees that adopt a child from outside of the United States. In addition to its adoption assistance programs, OSF Healthcare also provides an adoption assistance program for foster children.
  7. The employee recognition program - OSF has a robust employee recognition program that helps recognize the best employees and the most dedicated and highly productive team members. The organization allows employees to nominate employees for a variety of awards and events throughout the year. Additionally, OSF provides a variety of incentives for its best performers throughout the year.
  8. Employee resource group - OSF has a comprehensive employee resource group that provides employees with opportunities to network, have fun, have free healthcare, and attend various events throughout the year.
  9. Flexibility at work - OSF allows employees to work from home, which helps to eliminate an unnecessary commute and makes the most of their time. OSF Healthcare has a variety of benefits to help employees balance their work and home life.
  10. Reimbursement - OSF healthcare offers reimbursement of health care expenses for employees, which allows them to receive the care they need without incurring out-of-pocket costs. Tuition reimbursement is offered at a 50% rate and up to $500 for dependent care expenses. OSF healthcare also offers travel reimbursement for employees.


  1. What are the requirements to get health coverage from OSF healthcare?

To get health care coverage from OSF, you must be a current or former domestic partner of a current or former OSF employee. If you are an employee of OSF, you must be employed within the last three years at OSF.

If you are not currently employed at OSF, you must have worked at least one full year for OSF during the immediately preceding calendar year.

  1. How do I enroll in medical coverage?

You can enroll at any time during the year by contacting OSF healthcare.

  1. How long do I have to be eligible to get health insurance from OSF?

You must be eligible by the end of the month in which you are requesting a health care enrollment form. If you are a domestic partner, you must be eligible on or before June 30 each year.

  1. When is the selection period for the following year?

Typically, you can select your coverage from November 1 - 30. However, this may vary depending on when you are eligible to enroll.

OSF Drug & Alcohol Screening

Screening for drug and alcohol use is critical in order to maintain safety and increase productivity. Employees who are under the influence at work pose a significant danger to themselves, their co-workers, and your company.

OSF may conduct drug and alcohol testing for their employees during certain circumstances. They include

  • Pre-employment
  • Random
  • Reasonable suspicion
  • Post-injury/accident
  • Return-to-work

The random drug test at OSF may be conducted based on the computer database, where it randomly select and record testing rates in accordance with the DOT standards.

OSF may conduct a DOT urine drug test for their employees. They may also conduct 10 panel or a 12 panel drug test based on their requirements and circumstances that prevail.

If you are going to attend the interview with OSF, it is best if you can use at-home drug testing kits to know the drug test levels. This will help you take necessary detox steps before your drug test.


OSF Healthcare has a proven track record of improving the lives of patients and employees and delivering excellent benefits and services to its team members. It has an outstanding reputation for exceptional healthcare and employer benefits.

The company offers various programs to help its employees lead healthier lives while also providing excellent healthcare coverage for full-time employees, part-time employees, temporary employees, and spouses accompanying their partners to work at OSF.

The organization also offers various employee benefits, including paid vacation, retirement plans, and adoption assistance. These benefits help to improve the lives of employees while helping to promote a healthy lifestyle.

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