Chief Human Resources Officer: Roles, Responsibilities, And Salary

Chief Human Resources Officer: Roles, Responsibilities, And Salary


In an ever-changing society, Chief Human Resources Officers are often looked to as the post of stability. As the first point of contact for employees, they must understand HR best practices and the company culture. 

As a result, many companies find that the Chairman or CEO's successor is often their Chief Human Resources Officer. Often, companies find that their Chief Human Resources Officer becomes the second in command and the company becomes more and more structured by following a traditional military structure. 

While the CEO focuses on strategy and vision, the C-HRO focuses on the staff and operations. Furthermore, the following is a detailed description of the role and responsibilities of the C-HRO.

Table of Contents:

Who Is A Chief Human Resource Officer?

As stated before, the C-HRO is typically the successor of the Chairman or CEO. However, this does not mean that it is given that they will succeed. The C-HRO focuses on many aspects of the company, which seems to be necessary. 

It may mean interviewing many candidates to make sure they are passionate about their role in both areas. The C-HRO should have experience working in different industries to understand how other companies function to learn from best practices and how other companies have done specific tasks.

The C-HRO should be an expert at the company. It means that the C-HRO must work as efficiently as possible and cut through issues as they arise to spend more time on those parts of the business, which may lead to more profit.

Additionally, the company must ensure that its C-HRO has an equal passion for the company and HR. The C-HRO should sometimes decide issues that may need immediate attention and leave other decisions until better times. 

However, the C-HRO must understand how to delegate and trust their employees to do what is right for them and the company. Henceforth, the C-HRO must have specific skills to guarantee company growth.

What Is The Objective Of The Chief Human Resource Officer?

The C-HRO's main goal should be to make the company a success. However, this is impossible without a vision and a plan. They must help create a roadmap for the company and set out what needs to be done in the next six months, one year, or five years from now. 

It will allow them to think of ways to grow the company and other areas on which the C-HRO must focus. In addition, the company should consult with employees, HR specialists, and even different departments to get the best advice possible.

However, this role is vital because without it, the company will have no clear direction or plan for growth and success, and they may not reach their goals.

What Are The Skills Required For A Chief Human Resource Officer?

The following are the main attributes that a good C-HRO should have:

A Strong Leadership Personality

To make the company a success, the C-HRO's personality should be firm and decisive. It means that they must understand how to take charge and deal with problematic employees. 

It may mean dealing with employees who are difficult or refusing to work for various reasons, but they should know how to encourage the proper performance out of them. 

Operational thinking

C-HRO requires operational thinking to make the right decisions. It means that the C-HRO must understand how the company runs and how they can improve it. 

They should know what can be done to increase efficiency and productivity and organize staff members to help them achieve their goals. 

Practical Skills and Experience

The C-HRO's skills are implemented when they are recognized as the leader of the company. It means that they must explain how they want things done and be effective in their role.

It may mean doing work such as organizing the business calendar and making sure employees complete tasks by deadlines which will help them reach their goals.

Strong Communication Skills

The C-HRO should be able to communicate with employees, staff, and executives effectively. It means they should communicate with their employees more personally, not just on the human resources level. They must make sure that they are taking care of their employees and making them feel valued.


As stated before, the C-HRO should adapt to different situations and change its plans accordingly. It means that they must adjust their plan as they learn more about the company and gain more experience.

It also means that as new issues arise, they must know how to deal with them appropriately and come up with a better solution than if it had not been dealt with effectively.

Thus, C- HRO must have various skills to implement what they believe is best for the company and the future.

Chief Human Resource Officer Roles And Responsibilities

To better understand the role of a C-HRO, it is essential to know the different functions and responsibilities they have. The C-HRO may be involved in other procedures and tasks every day.

The following are some of the leading roles and responsibilities of a C-HRO:

Predicting the Future

Firstly, the C-HRO must be able to predict the future of the company. It does not mean they should know how it will turn out, but they must understand what is essential for the company in the future. 

Diagnosing problems 

The next step for the C-HRO is to correct problems that arise with employees and overall company performance. They must know what the best solution is for each individual and how they can improve overall productivity. 

Doing this would mean that overall efficiency and productivity would balance out, and the company would run more smoothly. For example, suppose they are aware that their customer base is declining or that their competitors are gaining popularity in the industry. 

In that case, they should work around this issue and help create practical solutions to improve performance.

Clearly stating goals for their department

The C-HRO must know how to work with the other directors in the company to establish goals and create an effective business plan. This business plan will set out what goals should be met by when and it will also require that specific deadlines carry out certain tasks. 

This way, the C-HRO knows what tasks they must perform to reach its goals. Often, the same steps are taken in each department, but the C-HRO can see how far they are behind or ahead of their goal. 

Furthermore, if some departments lag behind, the C-HRO can help them catch up or provide guidance to continue reaching their goals.

Prescribing the best way to utilize Human Resource

As stated before, a C-HRO dictates how they can place staff in the company. Often this requires some analysis from different departments so that they can be placed in more suitable positions. 

For example, suppose a staff member has been underperforming in their current department. In that case, the C-HRO may choose to reassign them to a better position where they can continue to work on improving their performance. 

Understanding the budget

The C-HRO must know what is required by the company to sustain it. They must also understand how to communicate this information so that the other directors know their requirements and may support them with proper funding. 

This way, they can ensure that an adequate amount of money is available for other departments, which could purchase resources or machines that need to be purchased. Often, this is crucial in order to have a successful business.

How Does A Good C-HRO Benefit An Organization?

A good C-HRO benefits the organization by

Improving performance

Being a good C-HRO improves an organization by giving the employees motivation and motivation, which helps them improve their performance. 

The C-HRO must make sure that their suggestions are listened to, not only by the employees but also by the executives in the company. 

Improving morale

A good C-HRO can increase morale by creating a good work environment for the employees. In essence, a C-HRO who does a good job will ultimately create a better employee environment. It will make them want to work harder and feel more motivated, eventually benefiting the organization in many ways.

Decreasing costs

Having a C-HRO who can provide cost-effective solutions to decrease an organization's spending in various areas would be beneficial. In addition, the C-HRO should also be able to inform executives of any savings that.

What Is The Salary Of The Chief Human Resource Officer?

The salary of a C-HRO can vary from country to country and from company to company. Often, a C-HRO is more prominent in larger organizations or those that have large amounts of employees. 

In smaller companies, the role may be filled by a COO who has some tasks that are C-HROs and some functions that are considered OO. The average salary for a C-HRO in the United States is $254,420 as of September 27, 2021, but the range typically falls between $203,620 and $319,670.

Although the work experience of a Chief Human Resource officer can be a good indicator of salary, the role itself is also very important in order to determine how much a C-HRO will earn.


Though the title of C-HRO may not be as well-known as that of the CEO, the role itself is just as crucial to the company. An organization's work will depend on its ability to have a strong C-HRO because it can often create solutions to problems that arise at any given time. 

Therefore, it is essential to have a C-HRO to produce quality products with the help of other departments in the company. The C-HRO must also manage the staff and ensure that the company's best interests will be met.

Indeed, a good C-HRO can help an organization achieve its goals and produce better results as compared to those who do not have one.


What is the difference between a Chief Human Resource Officer (C-HRO) and an Executive of Human Resources (E-HR)?

A Chief Human Resource Officer (C-HRO) is the head of human resources in organizations that is C-HRO is in charge of all human resource operations and activities. While an Executive of Human Resources (E-HR) is in charge of Human Resource Management in small- and medium-sized companies, which means E-HR is only in charge of the HR department.

What are the educational qualifications required to become a Chief Human Resource Officer?

The educational qualifications required to become a C-HRO vary from organization to organization. Still, the best job opportunities for this position are often found in large companies or those that deal with Human Resource Management. 

To be considered for the job, the candidate would need an Associate's degree in Human Resource Management, and many C-HROs also hold a Master's degree.

What are the career options of a Chief Human Resource Officer?

C-HRO can have several options when it comes to their careers. They can take up roles as Business Executives, Managers, Directors, Senior Managers, and Consultants.

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